Credit Card Refund

Point of Sale Credit Card Refund

Note: For Magtek users through Pay Pros ONLY

When a student comes back to you wanting a refund back to their debit/credit card, you can run the process through Point of Sale.

1.Once you are logged into POS, you will need to locate the original credit card receipt (student/parent must have a credit card present to return purchase) via Receipt History or Find Receipt.

2.Select the item to be returned, in this case it is the yearbook

3.A negative value populates in within the receipt, now you can click on “finish & pay” to the bottom left of the screen

4.Once the Return Confirmation page appears you will highlight the credit card information and click on “slide card”

5.Type in the dollar amount to be returned to the credit card and swipe the card Note: you may return money to a different card

6.The cash to be refunded will reduce to $0 and you will then click the “finish button”

7.Your return receipt will print

This is the only process that will need to be done. On your bank reconciliation screen you will see the receipt in the deposits and the refund in debits.

The student report will show the original purchase and the return.