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Returns

 

 

 

Return in Point of Sale:  Returns can be done on the POS as cash, the original check may be returned if not deposited yet, or funds may be credited back to a student's account.  Refund check type returns must be done through the Returns module in ASBWorks.com.

 

1. Click on Find Receipt before starting the sale.  NOTE: Returns can also be started from the Receipt History button.

 

 

2. Locate the receipt by number, name or date

3.  Once receipt is found and selected, you will then see the return button become available for selection

4.  Select the return

5. You will then see the items that can be returned appear in the middle of the screen, select the item to be returned

6. The item to be returned will then appear as a negative on the receipt

7. After clicking Finish/Pay, choose how to issue the return:  Cash, take the original check out of the deposit (undeposited checks will appear at top of return screen if available), or place funds back onto Student Funds account. This is an example of placing funds on the student account.

 

Click Finish to complete transaction.  Student Funds Account (must be set up in Ledger>Account Admin>Special Accounts) will look like this and the funds will be available for that student the next time they need to pay for something.

 

Example of a return screen showing a check to be given back from step 7 above (credit cards also appear in this manner):


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